Shipping policy

Delivery within Australia

Deliveries within Australia are sent through Australia Post.

Please note bulky items are excluded from free shipping and incur an additional bulky item fee of $12.00 AUD. This will be displayed during checkout.

 

  Standard Post Express Post
Australia

(orders up to $90 AUD)
$12.00 AUD
$15.50 AUD
Australia

(orders over $90 AUD and up to $130 AUD)

 Free
$3.50 AUD
Australia
(orders over $130 AUD)
 NA
Free

 

 

International Delivery

We offer standard delivery internationally through Australia Post and their global network partners. 

Delivery on orders over $140 AUD is free. For orders under $140 AUD delivery fees are based on parcel weight and delivery location.

Approximate delivery fees in $AUD are in the table below. Final delivery fees are calculated during checkout and charged in your local currency when possible. Final delivery fees are subject to fluctuating currency exchange rates. 

Due to liability insurance restrictions we are not able to deliver to addresses in North America (Canada, Mexico and the USA).


 Orders over $140 AUD
Free delivery worldwide 

 Orders up to $140 AUD
Order weight New Zealand  UK & Ireland Selected Europe Selected Asia Pacific Rest of the world
Up to
250g 		$12.50 AUD $22.50 AUD $23.50 AUD $17.00 AUD $29.50 AUD
More than
250g to 500g 		$14.50 AUD $28.00 AUD $29.50 AUD $22.50 AUD $37.50 AUD
More than
500g to 1kg 		$19.50 AUD $39.00 AUD $41.50 AUD $32.50 AUD $53.50 AUD
More than
1kg to 1.5kg 		$23.50 AUD $50.00 AUD $53.00 AUD $43.00 AUD $69.00 AUD
More than
1.5kg to 2kg 		$28.50 AUD $61.00 AUD $65.00 AUD $53.50 AUD $85.00 AUD
More than
2kg 		Refer to fee calculated at checkout Refer to fee calculated at checkout Refer to fee calculated at checkout Refer to fee calculated at checkout Refer to fee calculated at checkout

 

International customers are responsible for any import duties and local taxes charged by your countries tax and customs authorities.

If your delivery is not claimed and returned to us in a resalable condition we will deduct the full delivery costs incurred by us, and any 'return to sender' costs incurred by us, from your order value, and refund the difference. 

 

Dispatched Timeframes

Orders received by 4pm AEST will be dispatched by the following business day. Orders received after 4pm AEST will be dispatched within two business days.

 

Order Tracking

Once your order has been dispatched it can be tracked using your unique tracking number on the Australia Post website at www.austpost.com.au

Australia Post can be contacted on 13 76 78. Alternatively your order can be tracked online at www.austpost.com.au